Privacy and Data Policy

We value your privacy. This Privacy Policy explains what information we collect when you use BetiBet Casino, how we use and protect it, and the choices available to you. Please read it alongside any privacy notices shown when you provide information to us.

Information we collect

The information we hold depends on how you use our website and services. It may include details you provide directly, information generated through account activity, and technical data collected when you visit the site.

Personal data

When you create or manage an account, we may collect your name, date of birth, contact details and address. If verification is required, we may also request identity documents or other information needed to confirm your details and protect your account. Messages you send to our support team may be stored with your account records.

Technical data

We may collect information about your device, browser, IP address and how you interact with the website. This helps us understand site performance, identify technical problems and detect activity that could affect account security.

Transactional data

We may record deposits, withdrawals, payment-method details and other account transactions. Payment information may also be handled by third-party payment providers. The information available to us depends on the payment method used.

How we use your information

We use personal information to operate accounts, process transactions, respond to enquiries and provide customer support. We may also use account and activity data to verify identity, prevent misuse, maintain records and meet requirements that apply to our services. Where we offer optional communications, you can manage your preferences or ask us to stop sending them.

How we protect information

We use access controls and other appropriate measures to protect information stored in our systems. Access to personal data is limited to people and service providers who need it for their work. No online service can remove every security risk, so you should also protect your account credentials and tell us if you notice activity you do not recognise.

Cookies and tracking technologies

Cookies and similar technologies may help the website function, remember your preferences and provide information about site usage. Some cookies may be necessary for core features, while others may support performance measurement. Where cookie choices are available, you can manage them through the controls provided on the site or in your browser.

Your privacy rights

You may ask to access the personal information we hold about you, correct inaccurate details or request deletion. You may also have other rights concerning how your information is used. Contact our support team to make a request. We may need to confirm your identity before responding, and some information may need to be retained where required or permitted by law.

Sharing information

We may share information with providers that help us operate the website, process payments, verify accounts, provide support or maintain security. We may also share information where necessary to meet legal obligations or respond to valid requests. Providers should only receive the information needed for their role and handle it under appropriate safeguards.

Changes to this policy

We may update this Privacy Policy when our practices or requirements change. The current version will be available on the website. Please review it from time to time to stay informed about how we handle your information.