Terms and Conditions

This page sets out the rules that govern your use of our platform. It explains the relationship between you and us, and the standards we expect from account holders. By registering or using our services you agree to these terms, and we encourage you to read them carefully before playing or placing bets.

Account responsibilities

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Keep your password and contact details up to date and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraudulent activity, multiple accounts, third-party access, or any breach of these terms.

Verification and limits

We may require identity and payment verification before deposits, bets, or withdrawals are processed. Verification can include photo ID, proof of address, and proof of payment method. Account limits - such as deposit, wager, or withdrawal limits - can be applied by you or by us for security and responsible use; changes to limits may require verification.

Eligibility requirements

To use the platform you must meet the minimum age and legal requirements applicable where you are resident. You must not open an account on behalf of another person or allow others to access your account. We reserve the right to refuse registration or to block access where legal restrictions apply or where we cannot complete required checks.

Acceptable platform use

Use the platform fairly and in accordance with these terms. Prohibited behaviour includes collusion, account sharing, using bots or unauthorised software, chargeback abuse, attempting to bypass security or geo-restrictions, and manipulating outcomes. Abuse of bonuses or promotions may result in forfeiture of winnings and account sanctions.

General bonus and promotion rules

All bonuses and promotions are subject to specific promotional terms in addition to these terms. Promotional offers may include eligibility conditions, wagering requirements, game restrictions, maximum stake limits while a bonus is active, and expiry periods. We may modify, suspend or withdraw promotions at our discretion where misconduct or technical issues occur.

Deposits and withdrawals

Payment methods and limits are displayed in the cashier and may vary by user and location. Deposits must be made from methods in your name. Withdrawals will be processed to the originating method where possible and are subject to verification checks. We may delay or withhold withdrawals where verification is incomplete, where we detect suspicious activity, or where legal obligations require further checks.

Dispute resolution

If you have a complaint, contact our support team with full details and any supporting evidence. We will review disputes promptly and aim to resolve them fairly. If we cannot reach agreement, we will provide a final response explaining our decision and the steps taken in our investigation. Where applicable, you may have additional rights under local law.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified on the site or by email where we hold your contact details. Continued use of the platform after publication of updated terms constitutes acceptance of those changes. If you do not accept any update, you should stop using the service and close your account.